Network Problems or Questions?
Contact the ISP: https://www.otelco.com/contact/
Call: 866-746-3873 [Option 1 for 24/7 tech support; option 2 for regular calls]
The Leverett Municipal Light Plant (LMLP) manages LeverettNet as a telecommunications network, pursuant to Massachusetts General Laws, Chapter 164, Section 47E.
The LMLP is governed by a three-member Board appointed by the Leverett Select Board. Current members of the Board are:
- Thomas Powers, Chair
- George Drake
- Rob Brooks
The LMLP Board appoints a Manager. The current Manager is Margie McGinnis.
The Board and Manager oversee all contracts related to LeverettNet and develop an annual budget for network operations and maintenance. The sum total of the annual budget is divided by the number of subscribers to LeverettNet and assessed on a monthly basis per subscriber as part of the bill for network services. The LMLP budget is wholly separate from the general budget for the Town of Leverett and funds are not commingled. LMLP bookkeeping, accounting, and audit processes are independent of the Town.
For more LMLP information, contact the Manager by email or phone 413-548-9699. The LMLP consults with other towns in the MBI middle-mile region to answer questions for their planning purposes. Here are notes from one such meeting, September 2016.
To subscribe to LeverettNet and for customer support, see the ISP page.
For general questions, see the FAQ.
For news about security, streaming, and other topics, see the BLOG