A major Wall Street Journal investigation recently revealed that Amazon has listed “thousands of banned, unsafe, or mislabeled products,” from dangerous children’s products to electronics with fake certifications. The Verge reported that even Amazon’s listings for its own line of goods are “getting hijacked by impostor sellers.” CNBC found that Amazon has shipped expired foods—including baby formula—to customers, pointing to an inability to monitor something as basic as an expiration date. Because of the proliferation of counterfeits and what Birkenstock describes as Amazon’s unwillingness to help it fight them, Birkenstock won’t sell on Amazon anymore. Nike announced that it is also pulling out of Amazon. “Many consumers are … unaware of the significant probabilities they face of being defrauded by counterfeiters when they shop on e-commerce platforms,” reads a January 2020 Department of Homeland Security report (PDF) recommending measures that would force e-retailers to take counterfeits even more seriously. “These probabilities are unacceptably high and appear to be rising.”
When I was a young scientist working on the fledgling creation that came to be known as the internet, the ethos that defined the culture we were building was characterized by words such as ethical, open, trusted, free, shared. None of us knew where our research would lead, but these words and principles were our beacon.
We did not anticipate that the dark side of the internet would emerge with such ferocity. Or that we would feel an urgent need to fix it.
How did we get from there to here?
by Leonard Kleinrock, Los Angeles Times | October 30, 2019